Privacy Policy

Last updated: 13 October 2025

What's The Plan ("we", "our", or "us") is committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our web application.

1. Information We Collect

When users choose to sign up (optional), we may collect the following information:

  • First Name & Last Name

  • Email Address

  • Password (securely encrypted and never stored in plain text)

Users may access most content without creating an account.

2. Where and How Data Is Stored (Firebase Firestore)

We use Google Firebase, including Firestore and Firebase Authentication, to store and manage user data. This means:

  • Your account details are securely stored in Firestore databases hosted by Google Cloud.

  • Passwords are handled through Firebase Authentication and encrypted using industry-standard security protocols.

  • Firebase may process data on servers located outside your country, but always under strict data protection standards.

Firebase complies with major international privacy frameworks such as GDPR and ISO/IEC 27001.

3. How We Use Your Information

We use your information to:

  • Create and manage your user account

  • Enable personalised features (e.g. saved events, favourites)

  • Communicate important updates, if you opt-in (e.g. newsletters or announcements)

  • Improve platform performance and user experience

4. No Location Tracking or Third-Party Selling

  • We do not track your real-time location

  • We do not sell, rent, or trade your personal data to third parties

  • We only use third-party services essential for functionality (e.g. Firebase)

5. Cookies & Basic Analytics

We may use basic cookies and Firebase analytics to:

  • Keep you logged in

  • Maintain user preferences

  • Understand general usage trends (not personal identity tracking)

All analytics are aggregated and anonymised.

6. Data Security

We implement multiple security measures, including:

  • Firebase Authentication encryption for passwords

  • Secure HTTPS connections

  • Restricted access to user data internally

Despite our efforts, no online platform is 100% immune to risks. Users share information at their own discretion.

7. Your Rights

You may, at any time:

  • Access your personal data

  • Update or correct your details

  • Delete your account and associated data by contacting us

8. Children's Privacy

What's The Plan is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

9. Contact Us

For privacy inquiries, data deletion, or account support:

📧 Email: info@whatstheplan.life

🌍 Website: www.whatstheplan.life

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the platform or email (for registered users).